Privacy Policy

1. Introduction

Welcome to Pancake Subtitle Tools ("we", "us", or "our"), accessible at https://www.subtitletools.xyz. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

If you have any questions or concerns, please contact us at dearstubbornhuang@gmail.com.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

2.1 Information You Provide

• Account information: When you sign in with Google, we receive your name, email address, and profile picture from Google.
• Uploaded files: Audio or subtitle files you upload for processing. These files are sent directly to our AI processing services and are not stored on our servers after processing is complete.

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, and interaction patterns, collected via Google Analytics.
• Log data: IP address, browser type, operating system, referring URLs, and timestamps when you access our service.
• Cookies and similar technologies: Session cookies for authentication (NextAuth.js) and analytics cookies (Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Authenticate your identity and manage your account
• Process your audio and subtitle files using AI services
• Enforce usage limits (e.g., free tier restrictions for non-logged-in users)
• Monitor and analyze usage patterns to improve our services
• Detect and prevent fraudulent or abusive use of our services
• Send service-related notifications (we do not send marketing emails)
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect or process your data:

• Google Sign-In (OAuth 2.0): Used for authentication. When you sign in, Google shares your basic profile information with us. Governed by Google's Privacy Policy.
• OpenAI Whisper API: Your audio files are sent to OpenAI for transcription. OpenAI may process this data according to their Privacy Policy.
• Google Analytics: We use Google Analytics to understand how visitors use our site. This service uses cookies and collects anonymized usage data. You can opt out via Google Analytics Opt-out.

5. Data Retention

We retain your account information (name, email) for as long as your account is active or as needed to provide services. Uploaded audio and subtitle files are processed in memory and are not stored permanently on our servers. You may request deletion of your account data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Objection: Object to our processing of your data.
• Portability: Request transfer of your data to another service.

To exercise any of these rights, please contact us at dearstubbornhuang@gmail.com.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: